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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Drugs---Alcohol---Skills-for-Relapse-Prevention.aspx]]></guid>
     <title><![CDATA[Drugs & Alcohol - Skills for Relapse Prevention]]></title>
     <description><![CDATA[Course Aim

Many people who have made changes to their use of drugs and alcohol will have difficulty maintaining the change.&nbsp; Certain people, places, situations and emotional states can resp]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Drugs---Alcohol---Skills-for-Relapse-Prevention.aspx]]></link>     
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<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Demonstrating-Outcomes-Through-Effective-Monitorin.aspx]]></guid>
     <title><![CDATA[Demonstrating Outcomes Through Effective Monitoring & Evaluation]]></title>
     <description><![CDATA[Effective monitoring and evaluation is of key importance in assuring that your organisation delivers quality outcomes for its clients.
Trying to evaluate effectively is easier said than done, questio]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Demonstrating-Outcomes-Through-Effective-Monitorin.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Drugs---Alcohol---Working-with-Triggers---Cravings.aspx]]></guid>
     <title><![CDATA[Drugs & Alcohol - Working with Triggers & Cravings]]></title>
     <description><![CDATA[Course Aim: 

This one day course is designed for people working with Drug and Alcohol users; and who wish to enhance their knowledge and skills. It aims to provide practical, hands-on interventi]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Drugs---Alcohol---Working-with-Triggers---Cravings.aspx]]></link>     
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<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Benefits-for-People-Coming-from-Abroad.aspx]]></guid>
     <title><![CDATA[Benefits for People Coming from Abroad]]></title>
     <description><![CDATA[If you come to the UK after being abroad you face several extra benefit rules. The main ones deal with immigration control, habitual residence and right to reside. Different rules affect British Citize]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Benefits-for-People-Coming-from-Abroad.aspx]]></link>     
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Time,-Stress---Personal-Management.aspx]]></guid>
     <title><![CDATA[Time, Stress & Personal Management]]></title>
     <description><![CDATA[Time is a scarce resource. It is irreplaceable and irreversible. Few things are more important to us than learning how to save time and how to spend it wisely.

Stress can have a devastating effect]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Time,-Stress---Personal-Management.aspx]]></link>     
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Getting-the-Right-Benefits.aspx]]></guid>
     <title><![CDATA[Getting the Right Benefits]]></title>
     <description><![CDATA[This two-day course will help you to identify all of the things that your service users should be claiming to make sue that their weekly income is at its highest possible level. The course is based aro]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Getting-the-Right-Benefits.aspx]]></link>     
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/LINKED-MENTAL-HEALTH-TRAINING-2011.aspx]]></guid>
     <title><![CDATA[LINKED MENTAL HEALTH TRAINING 2011]]></title>
     <description><![CDATA[Tues 4 Oct 
Mental Health and Homelessness - Introductory Session
&bull; What is mental health?
&bull; Homelessness and its effects on health
&bull; Accessing Mental Health services for homel]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/LINKED-MENTAL-HEALTH-TRAINING-2011.aspx]]></link>     
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Universal-Credit---Personal-Independence-Payments.aspx]]></guid>
     <title><![CDATA[Universal Credit & Personal Independence Payments]]></title>
     <description><![CDATA[The Welfare Reform Bill that&rsquo;s currently going through Parliament will bring about the biggest shake up of the Tax Credits and Benefits system for at least twenty years.

This one day course ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Universal-Credit---Personal-Independence-Payments.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Working-in-Mental-Health---Key-Skills.aspx]]></guid>
     <title><![CDATA[Working in Mental Health - Key Skills]]></title>
     <description><![CDATA[The field of mental health is undergoing a process of change with a dynamic exploration of what constitutes good mental health. The new Government strategy No Health Without Mental Health focuses on we]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Working-in-Mental-Health---Key-Skills.aspx]]></link>     
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Management.aspx]]></guid>
     <title><![CDATA[Introduction to Management]]></title>
     <description><![CDATA[In the current climate when changes are forced upon voluntary, housing, public and other not-for-profit organizations, management skills are vital to use human and other resources effectively to achiev]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Management.aspx]]></link>     
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Person-Centred-Skills-in-Working-with-Alcohol--(1).aspx]]></guid>
     <title><![CDATA[Working with Problematic Alcohol Users]]></title>
     <description><![CDATA[There has been increasing concern about the harm done by this legal drug; with growing media interest in its health and social impact. There are common misunderstandings around what constitutes &lsquo;]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Person-Centred-Skills-in-Working-with-Alcohol--(1).aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Project-Management---Key-Skills.aspx]]></guid>
     <title><![CDATA[Project Management - Key Skills]]></title>
     <description><![CDATA[Managers and key staff are increasingly asked to manage projects effectively so that the resources of not-for-profit, including charities, local authorities and voluntary organizations can be put to ef]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Project-Management---Key-Skills.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Improving-Communication-Skills-with-NLP.aspx]]></guid>
     <title><![CDATA[Improving Communication Skills with NLP]]></title>
     <description><![CDATA[Course Aim

This two day course introduces practical NLP techniques to make your communication with clients and colleagues (and anyone else) more effective. It includes strategies that gently cha]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Improving-Communication-Skills-with-NLP.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Emergency-First-Aid-at-Work.aspx]]></guid>
     <title><![CDATA[Emergency First Aid at Work]]></title>
     <description><![CDATA[This one-day course is appropriate for persons nominated as emergency first aiders (to give basic provision) or anyone requiring a comprehensive foundation in first aid.

Course Content Includes]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Emergency-First-Aid-at-Work.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Person-Centred-Skills-in-Working-with-Alcohol-Prob.aspx]]></guid>
     <title><![CDATA[Person Centred Skills in Working with Alcohol Problems]]></title>
     <description><![CDATA[There has been increasing concern about the harm done by this legal drug;&nbsp; with growing media interest in its health &amp; social impact. There are common misunderstandings around what constitutes]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Person-Centred-Skills-in-Working-with-Alcohol-Prob.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Understanding---Working-with-Learning-Disabilities.aspx]]></guid>
     <title><![CDATA[Understanding & Working with Learning Disabilities]]></title>
     <description><![CDATA[Learning disability affects the way people understand information and how they communicate. It is associated with the presence of a significantly reduced ability to understand new or complex informatio]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Understanding---Working-with-Learning-Disabilities.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Reclaiming-Recovery.aspx]]></guid>
     <title><![CDATA[Reclaiming Recovery]]></title>
     <description><![CDATA[The concept of recovery has been the focus of debate in the Drug &amp; Alcohol field for some time. The Recovery Model emphasises and supports each individual's potential for recovery and is currently ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Reclaiming-Recovery.aspx]]></link>     
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Psychiatric-Problems-in-Old-Age.aspx]]></guid>
     <title><![CDATA[Psychiatric Problems in Old Age]]></title>
     <description><![CDATA[Mental illness is common in old age and can be complicated by the presence of physical illness.&nbsp;It involves an understanding of the interactions that occur between the aging, medical, social, psyc]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Psychiatric-Problems-in-Old-Age.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Best-Practice-in-Redundancy-(--other-available-opt.aspx]]></guid>
     <title><![CDATA[Best Practice in Redundancy (& other available options)]]></title>
     <description><![CDATA[We are working in tough economic times. Local Authority Grant Aid is likely to be cut and funding opportunities from other sources are limited. The spectre of redundancy looms large.

This one-day ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Best-Practice-in-Redundancy-(--other-available-opt.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/The-Principles-of-Effective-Marketing-(1).aspx]]></guid>
     <title><![CDATA[The Principles of Effective Marketing]]></title>
     <description><![CDATA[Effective marketing plays a critical role in delivering high quality services, improving organizational performance and achieving longer term sustainability. 

In the current climate of change and ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/The-Principles-of-Effective-Marketing-(1).aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Bailiffs-Law---Know-Your-Rights.aspx]]></guid>
     <title><![CDATA[Bailiffs Law - Know Your Rights]]></title>
     <description><![CDATA[A bailiff is someone authorised to collect a debt on behalf of a creditor. A visit from a bailiff can be a very worrying and distressing experience. Do I have to let them in? What can they take?

T]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Bailiffs-Law---Know-Your-Rights.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Stress-in-the-Workplace.aspx]]></guid>
     <title><![CDATA[Stress in the Workplace]]></title>
     <description><![CDATA[All organizations are undergoing changes that many of us are finding quite stressful. This course aims to consider the signs and symptoms of stress and will help participants to recognize stress in the]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Stress-in-the-Workplace.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Moving-On---Getting-Your-Next-Job.aspx]]></guid>
     <title><![CDATA[Moving On - Getting Your Next Job]]></title>
     <description><![CDATA[In these challenging times, the thought of applying for a new job can be quite daunting. This course will help anyone who is looking for a new job, or their next career move. Through practical activiti]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Moving-On---Getting-Your-Next-Job.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Practical-Client-Participation-(1).aspx]]></guid>
     <title><![CDATA[Practical Client Participation]]></title>
     <description><![CDATA[This one day course is grounded in the practicalities of meaningfully involving your clients. 

It will enable participants to initiate, develop and maintain a programme of client participation and]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Practical-Client-Participation-(1).aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Support-Planning-for-Self-Directed.aspx]]></guid>
     <title><![CDATA[Introduction to Support Planning for Self-Directed Services]]></title>
     <description><![CDATA[Support planning is well established in terms of the current delivery of services. As self-directed support increasingly becomes the norm, in both health and social care, robust, costed, support planni]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Support-Planning-for-Self-Directed.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Self-Directed-Support.aspx]]></guid>
     <title><![CDATA[Introduction to Self-Directed Support]]></title>
     <description><![CDATA[Self-directed support (SDS) is becoming increasingly commonplace in the delivery of both health and social care. All local authorities are&nbsp;already expected to deliver at least 30% of social care, ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Self-Directed-Support.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Best-Practice-in-Resettlement.aspx]]></guid>
     <title><![CDATA[Best Practice in Resettlement]]></title>
     <description><![CDATA[Resettlement is often one of the hardest services to successfully deliver. The hurdles in the process are challenging for the client and the resettlement worker. This one-day course is based the Nation]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Best-Practice-in-Resettlement.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/TUPE--Mergers---Collaborations.aspx]]></guid>
     <title><![CDATA[TUPE: Mergers & Collaborations]]></title>
     <description><![CDATA[The world is changing and established ways and models of working are changing too. Many organizations are having to consider smarter ways of operating which may include mergers or collaborations. Under]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/TUPE--Mergers---Collaborations.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Managing-Dispersed-Teams.aspx]]></guid>
     <title><![CDATA[Managing Dispersed Teams]]></title>
     <description><![CDATA[The existence of dispersed teams is very common in social care but surprisingly little time is spent ensuring that the particular needs of such teams are well managed. Dispersed teams can be described ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Managing-Dispersed-Teams.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/The-Principles-of-Effective-Marketing.aspx]]></guid>
     <title><![CDATA[The Principles of Effective Marketing]]></title>
     <description><![CDATA[Effective marketing plays a critical role in delivering high quality services, improving organisational performance and achieving longer term sustainability. 

In the current climate of change and ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/The-Principles-of-Effective-Marketing.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Moving-from-Incapacity-to-ESA.aspx]]></guid>
     <title><![CDATA[Moving from Incapacity to ESA]]></title>
     <description><![CDATA[Moving from Incapacity to ESA &ndash; Getting the Best Results from &lsquo;Migration&rsquo;

Before October 2008, people claiming benefits because they were too sick or disabled to hold down a full]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Moving-from-Incapacity-to-ESA.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Administration-of-Medication.aspx]]></guid>
     <title><![CDATA[Administration of Medication]]></title>
     <description><![CDATA[Overview

This 3 hour course is aimed at non-clinically trained workers who need to be familiar with the relevant legislation and guidelines surrounding the administration of medication to adults]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Administration-of-Medication.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Safeguarding-Vulnerable-Adults-and-Children.aspx]]></guid>
     <title><![CDATA[Safeguarding Vulnerable Adults and Children]]></title>
     <description><![CDATA[Abuse can manifest its self in many forms, not only the sexual or violent exploitation of vulnerable adults, but also inappropriate financial arrangements such as buying or selling goods; or the shunni]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Safeguarding-Vulnerable-Adults-and-Children.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Delivering-Excellent-Customer-Service.aspx]]></guid>
     <title><![CDATA[Delivering Excellent Customer Service]]></title>
     <description><![CDATA[This course is for administrative and office staff dealing with external and internal customers face to face and on the phone. Participants may have experience of working with customers or be new t]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Delivering-Excellent-Customer-Service.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Understanding---Working-with-Dementia-(1).aspx]]></guid>
     <title><![CDATA[Understanding & Working with Dementia]]></title>
     <description><![CDATA[As life expectancy extends, the support of people with dementia becomes and increasingly important area in care. This one day course is designed for anyone involved in the direct support of people with]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Understanding---Working-with-Dementia-(1).aspx]]></link>     
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<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Mindfulness---From-Theory-to-Practice.aspx]]></guid>
     <title><![CDATA[Using Mindfulness Based Approaches for Change]]></title>
     <description><![CDATA[The popularity of Cognitive Behavioural Therapy has seen a renewed interest in Mindfulness Based Approaches. There is growing evidence for the effectiveness of mindfulness for a range of psychological ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Mindfulness---From-Theory-to-Practice.aspx]]></link>     
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Self-Directed-Support---Individual-Budge.aspx]]></guid>
     <title><![CDATA[Self Directed Support & Individual Budge]]></title>
     <description><![CDATA[This course is aimed at Scheme Managers, Housing Officers, Scheme Supervisors and anyone interested in learning more about Individual Budgets.

Objectives

By the end of the course participants]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Self-Directed-Support---Individual-Budge.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Designer-Drugs.aspx]]></guid>
     <title><![CDATA[Designer Drugs]]></title>
     <description><![CDATA[There has been much talk in the news about a number of drugs that have been legally available and are causing increasing concern. This one day course is aimed at workers who may be encountering clien]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Designer-Drugs.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Equality---Diversity.aspx]]></guid>
     <title><![CDATA[Understanding & Managing Equality & Diversity]]></title>
     <description><![CDATA[Awareness of equality and diversity in organisations is an asset. It can lead to strength, creativity and team spirit. 

This highly participative one-day course will explore issues relating to equ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Equality---Diversity.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Helping-Clients-into-Work-or-Training.aspx]]></guid>
     <title><![CDATA[Helping Clients into Work or Training]]></title>
     <description><![CDATA[Course Aim

This 2 day experiential course is aimed at those who are motivating and encouraging people back to work or training. Evidence points to the advantages for individuals and society aris]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Helping-Clients-into-Work-or-Training.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Housing-Law.aspx]]></guid>
     <title><![CDATA[Introduction to Housing Law]]></title>
     <description><![CDATA[This course will give staff the information they need to issue, manage and end&nbsp;tenancies appropriately.

Please note that this course will not take participants through the detailed process of]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Housing-Law.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Training-for-Trainers.aspx]]></guid>
     <title><![CDATA[Training for Trainers]]></title>
     <description><![CDATA[There is currently a great deal of client focused activity within social care that has a skills or competency set based on delivering training or learning activities to clients. Typical examples are sc]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Training-for-Trainers.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Understanding-and-Working-with-Self-Harm.aspx]]></guid>
     <title><![CDATA[Understanding and Working with Self-Harm]]></title>
     <description><![CDATA[Course Outline

Cutting, burning, poisoning and self-mutilation are all common forms of self-harm. Although not a mental disorder in itself, self harm is one of the most difficult and distressing]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Understanding-and-Working-with-Self-Harm.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Prisoners--Preventing-Homelessness.aspx]]></guid>
     <title><![CDATA[Prisoners: Preventing Homelessness]]></title>
     <description><![CDATA[Prisoners: Preventing Homelessness, Finding Housing Solutions 
Friday 16th April 2010

THIS COURSE IS SUITABLE FOR THOSE WORKERS WHO HAVE SIGNIFICANT CONTACT WITH OFFENDERS

Course Objec]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Prisoners--Preventing-Homelessness.aspx]]></link>     
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Cognitive-Behavioural-Therapy-Drug-Alcoh.aspx]]></guid>
     <title><![CDATA[Cognitive Behavioural Therapy-Drug/Alcoh]]></title>
     <description><![CDATA[This two day experiential course is suitable for those working with people experiencing substance misuse problems and who wish to broaden and develop their skills. It will provide CBT theory and skil]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Cognitive-Behavioural-Therapy-Drug-Alcoh.aspx]]></link>     
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Cultural-Perspectives-in-Mental-Health.aspx]]></guid>
     <title><![CDATA[Cultural Perspectives in Mental Health]]></title>
     <description><![CDATA[Much of the focus in the field of mental health, diagnosis and treatment has been dominated by a Western, medical model. However, mental health issues and well being can be socially and culturally cons]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Cultural-Perspectives-in-Mental-Health.aspx]]></link>     
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Social-Security.aspx]]></guid>
     <title><![CDATA[Introduction to Social Security]]></title>
     <description><![CDATA[This one day course is ideal for people who are new to working with the benefits and tax credit system or for those who need a comprehensive overview. As you'd expect from a course that covers the enti]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Social-Security.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Teaching-Clients-Basic-Anger-Management.aspx]]></guid>
     <title><![CDATA[Helping Clients  Use Basic Anger Management Techniques]]></title>
     <description><![CDATA[Anger is a powerful emotion, but it is a natural feeling. Everyone feels angry at times, yet for some it can become a habit that starts controlling their lives. Where anger becomes a problem it can lea]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Teaching-Clients-Basic-Anger-Management.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Team-Building.aspx]]></guid>
     <title><![CDATA[Team Building]]></title>
     <description><![CDATA[Working together as a team brings benefits and challenges to everyone involved. Investing time in developing teams enables them to function more effectively and helps team members to understand each ot]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Team-Building.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Professional-Boundaries-(1).aspx]]></guid>
     <title><![CDATA[Professional Boundaries]]></title>
     <description><![CDATA[Staff understanding of their professional boundaries can be a difficult area for organizations to manage. Staff work closely with vulnerable people and it is essential that your clients rights and inte]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Professional-Boundaries-(1).aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Managing-Change.aspx]]></guid>
     <title><![CDATA[Managing Change]]></title>
     <description><![CDATA[This is a practical workshop for managers on how to manage change effectively, both for themselves, their teams and their organisations.

Change is nearly always stressful in some way but may bring]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Managing-Change.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Communication-Skills.aspx]]></guid>
     <title><![CDATA[Communication Skills]]></title>
     <description><![CDATA[This is a practical workshop on how to improve communication skills between individuals and within groups, both small and large, real and virtual. It addresses the purpose of communication, the differe]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Communication-Skills.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Coaching---Mentoring-Skills-for-Managers.aspx]]></guid>
     <title><![CDATA[Coaching & Mentoring Skills for Managers]]></title>
     <description><![CDATA[Coaching and mentoring skills for managers and team leaders

This is a practical introductory workshop for managers and team leaders to develop their coaching and mentoring skills. Coaching and m]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Coaching---Mentoring-Skills-for-Managers.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Motivating-People-for-Positive-Results.aspx]]></guid>
     <title><![CDATA[Motivating People for Positive Results]]></title>
     <description><![CDATA[This practical workshop explores what motivates people and looks at strategies for achieving an alignment between team members&rsquo; personal goals and broader organisational goals. Motivation, if man]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Motivating-People-for-Positive-Results.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Managing---Developing-Volunteers.aspx]]></guid>
     <title><![CDATA[Managing & Developing Volunteers]]></title>
     <description><![CDATA[Volunteers bring huge benefits to an organisation and, with their unique viewpoint, they can often provide valuable insights into the services provided. They also bring a responsibility to the organisa]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Managing---Developing-Volunteers.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Writing-an-Effective-Business-Plan.aspx]]></guid>
     <title><![CDATA[Writing an Effective Business Plan]]></title>
     <description><![CDATA[A business plan is your roadmap to the future development of your organisation. It is based on sound research and is an essential living document to be referred to as a guide and reviewed regularly in ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Writing-an-Effective-Business-Plan.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Project-Management-Skill.aspx]]></guid>
     <title><![CDATA[Introduction to Project Management Skill]]></title>
     <description><![CDATA[This is a practical introductory workshop for those involved in managing a project of any size and type, whether it is organising a one-off event or running a project over a number of years.

This ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Project-Management-Skill.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Mental-Health-Training---Further-Skills.aspx]]></guid>
     <title><![CDATA[Mental Health - Intermediate Level]]></title>
     <description><![CDATA[An increasing number of people are suffering from a variety of mental health problems. Some may be admitted to hospital but most will receive treatment in the community. Media Stereotypes often add to ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Mental-Health-Training---Further-Skills.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Maternity---Early-Years-Benefits.aspx]]></guid>
     <title><![CDATA[Maternity & Early Years Benefits]]></title>
     <description><![CDATA[This course looks at the range of benefits and tax credits that can be paid around the time of a birth and during a child's first years. We cover the benefits for all families, but focus on younger wom]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Maternity---Early-Years-Benefits.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/HIV---HEP-B.aspx]]></guid>
     <title><![CDATA[HIV & HEP B]]></title>
     <description><![CDATA[You may already be working with someone who is HIV or Hepatitis positive, so it is essential to know the fasts. This one-day training course is an opportunity to learn accurate, up to the minute inform]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/HIV---HEP-B.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Effective-Evaluation.aspx]]></guid>
     <title><![CDATA[Effective Evaluation]]></title>
     <description><![CDATA[Effective evaluation is of key importance in assuring that the quality and integrity of an organisation's service and development. Evaluation ensures customers receive a service that respects their rig]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Effective-Evaluation.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Managing-Drugs-in-a-Residential-Setting.aspx]]></guid>
     <title><![CDATA[Managing Drugs in a Residential Setting]]></title>
     <description><![CDATA[Course Aim:

Drug use in a residential setting is often cited as a major problem. This 2 day course will examine what the source of the problem is, what the nature of the problem is and what role d]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Managing-Drugs-in-a-Residential-Setting.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Drug-Users-with-Alcohol-Problems.aspx]]></guid>
     <title><![CDATA[Drug Users with Alcohol Problems]]></title>
     <description><![CDATA[Poly drug use is increasingly common amongst our clients and the use of alcohol is sometimes overlooked and not adequately assessed.

This one day course aims to develop the assessment and interven]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Drug-Users-with-Alcohol-Problems.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Disciplinary---Grievance.aspx]]></guid>
     <title><![CDATA[Disciplinary & Grievance]]></title>
     <description><![CDATA[Having to deal with disciplinary and grievance matters is a 'nightmare scenario' for many managers. Even when such issues are clear cut the process is daunting and unpleasant, affecting as it will frie]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Disciplinary---Grievance.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Developing-an-Effective-Resettlement-Str.aspx]]></guid>
     <title><![CDATA[Developing an Effective Resettlement Str]]></title>
     <description><![CDATA[There is an awareness of the importance of a comprehensive resettlement strategy in the successful housing of homeless people. However, there are many different understandings of the meaning of resettl]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Developing-an-Effective-Resettlement-Str.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Developing-Consortia.aspx]]></guid>
     <title><![CDATA[Developing Consortia]]></title>
     <description><![CDATA[The sector has known for some time that working in partnership to deliver projects has numerous attractions and is often looked upon favourably by funders. Such working to develop and deliver on fundin]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Developing-Consortia.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Data-Protection---Confidentiality.aspx]]></guid>
     <title><![CDATA[Data Protection & Confidentiality]]></title>
     <description><![CDATA[Data protection and confidentiality are at the core&nbsp;of good practice in the social care sector. Getting it wrong can have a devastating affect on the service user, the public, a member of staff or]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Data-Protection---Confidentiality.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Working-Positively-with-Difficult-Client.aspx]]></guid>
     <title><![CDATA[Working Positively with Difficult Client]]></title>
     <description><![CDATA[This experiential one-day course aims to provide practical and constructive strategies for working&nbsp;positively&nbsp;with difficult clients.

Anyone who works with people in a helping capacity w]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Working-Positively-with-Difficult-Client.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Time-Management.aspx]]></guid>
     <title><![CDATA[Managing Time and Personal Effectiveness]]></title>
     <description><![CDATA[The concept of time management has been in existence for a long time.&nbsp;Unfortunately the term &quot;Time Management&quot; creates a false impression of what a person is able to do. Time can't be ma]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Time-Management.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Surviving-on-the-Frontline-(1).aspx]]></guid>
     <title><![CDATA[Surviving on the Frontline]]></title>
     <description><![CDATA[This course is designed for reception and other non specialist support staff who have contact with an organisation&rsquo;s clients or members of the public in circumstances which could be stressful o]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Surviving-on-the-Frontline-(1).aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Record-Keeping-and-Confidentiality.aspx]]></guid>
     <title><![CDATA[Record Keeping and Confidentiality]]></title>
     <description><![CDATA[Good record keeping is a requisite of a competent relationship with clients in any social care setting. Staff and managers must maintain and manage a variety of records in a way that enables the organi]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Record-Keeping-and-Confidentiality.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Prove-It-Good-Practice-in-Managing-Writt.aspx]]></guid>
     <title><![CDATA[Prove It.Good Practice in Managing Writt]]></title>
     <description><![CDATA[As the work of supported housing staff has become more complex and accountable the need to maintain thorough, accurate and useable written records has become more important.

We all use a range of ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Prove-It-Good-Practice-in-Managing-Writt.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Understanding-Personality-Disorder-1-Day.aspx]]></guid>
     <title><![CDATA[Understanding Personality Disorder-1 Day]]></title>
     <description><![CDATA[Personality disorder is a condition that can be difficult to describe or diagnose. It is a major challenge in the field of psychiatry. It is often characterised by a pervasive pattern of mood instabili]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Understanding-Personality-Disorder-1-Day.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Developing---Managing-Partnerships-(1).aspx]]></guid>
     <title><![CDATA[Developing & Managing Partnerships]]></title>
     <description><![CDATA[Developing and managing partnerships has always been an important part of social care. The development of the updated QAF, national performance indicators and the need to develop and maintain successf]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Developing---Managing-Partnerships-(1).aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Out-of-work-Benefits.aspx]]></guid>
     <title><![CDATA[Out-of-work Benefits]]></title>
     <description><![CDATA[This course looks at the wide range of benefits that can be paid to people aged under 60 if they are not in fulltime work. We look at the wide range of non means tested benefits (flat rate benefits) as]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Out-of-work-Benefits.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Obsessive-Compulsive-Disorder-(OCD).aspx]]></guid>
     <title><![CDATA[Obsessive Compulsive Disorder (OCD)]]></title>
     <description><![CDATA[Obsessive compulsive disorder causes anxiety and distress for sufferers and those close to them. It is characterised by fear and intrusive thoughts which leads the person to engage in ritual behaviours]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Obsessive-Compulsive-Disorder-(OCD).aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Mental-Capacity-Act.aspx]]></guid>
     <title><![CDATA[Mental Capacity Act]]></title>
     <description><![CDATA[The Mental Capacity Act is primary legislation effective from April 1st 2007.

It has been introduced to ensure that, as far as possible, all adults can take decisions about their lives. It changes]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Mental-Capacity-Act.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Managing-for-Results.aspx]]></guid>
     <title><![CDATA[Managing for Results]]></title>
     <description><![CDATA[A two-day course on management skills

Management is an art! It is about building and managing relationships for the benefit of staff, service users and the organisation.

This intensive two-da]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Managing-for-Results.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Mediation.aspx]]></guid>
     <title><![CDATA[Introduction to Mediation]]></title>
     <description><![CDATA[Mediation is now recognised as a serious and highly cost effective means of resolving a range of disputes. It is being used more and more for addressing conflicts in the workplace, within and between c]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Introduction-to-Mediation.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Leadership-Skills-for-Social-Care.aspx]]></guid>
     <title><![CDATA[Leadership Skills for Social Care]]></title>
     <description><![CDATA[Leaders influence! The art of leadership is required at every level of organisations.

This one-day intensive course is for those managers who have been managing for at least two years and feel tha]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Leadership-Skills-for-Social-Care.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Loneworking.aspx]]></guid>
     <title><![CDATA[Loneworking]]></title>
     <description><![CDATA[Lone workers and their managers face a range of issues specific to their work. This one-day course will explore areas such as health and safety, the maintenance of effective management systems, issues ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Loneworking.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/In-work-Tax-Credits.aspx]]></guid>
     <title><![CDATA[Tax Credits & Benefits for Full-Time Workers]]></title>
     <description><![CDATA[Course Outline 

The benefits system usually counts work for 16 or more hours per week as full time, so the course covers single people, and couples where at least one partner works for more than]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/In-work-Tax-Credits.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Housing-Benefit.aspx]]></guid>
     <title><![CDATA[Housing Benefit & Local Housing Allowance]]></title>
     <description><![CDATA[&nbsp;Housing Benefit &amp; Council Tax Benefit are paid by Local Authorities to help people who are on low incomes to meet the cost of the rented accommodation and Council Tax.&nbsp; Local Housing All]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Housing-Benefit.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Housing-Benefit---Overpayments.aspx]]></guid>
     <title><![CDATA[Housing Benefit - Overpayments]]></title>
     <description><![CDATA[Housing Benefit overpayments are an ongoing difficulty for housing providers and changes to the Housing Benefits Appeal system will initially make dealing with these even more troublesome.

Working]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Housing-Benefit---Overpayments.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Equality,-Diversity,-Rights---Housing.aspx]]></guid>
     <title><![CDATA[Equality, Diversity, Rights & Housing]]></title>
     <description><![CDATA[Awareness of race, culture and other diversity is an important part of our work. It can lead to strength, creativity and team spirit within any organisation. 

This one day course explores equality]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Equality,-Diversity,-Rights---Housing.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Emotional-Freedom-Technique-(EFT).aspx]]></guid>
     <title><![CDATA[Emotional Freedom Technique (EFT) ]]></title>
     <description><![CDATA[Course aim:
EFT is a new, simple to use technique designed to help with physical and emotional issues. It is a Complementary Therapy that utilises the body&rsquo;s energy system; it has been likened ]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Emotional-Freedom-Technique-(EFT).aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Adult-Survivors-of-Sexual-Abuse.aspx]]></guid>
     <title><![CDATA[Adult Survivors of Sexual Abuse]]></title>
     <description><![CDATA[Many of the people with whom you work will have experienced sexual abuse. This two day course is designed to&nbsp;increase participants knowledge and develop some skills for responding to and working]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Adult-Survivors-of-Sexual-Abuse.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Advocacy-in-Mental-Health.aspx]]></guid>
     <title><![CDATA[Advocacy in Mental Health]]></title>
     <description><![CDATA[This one day course is aimed at anyone who works with people experiencing mental health problems. With the recent changes in mental health legislation advocacy is gaining greater prominence. Advocacy i]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Advocacy-in-Mental-Health.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Benefits-for-Older-People.aspx]]></guid>
     <title><![CDATA[Benefits for Older People]]></title>
     <description><![CDATA[This course looks at the wide range of benefits that can be paid to people aged over 60. We look at non-means tested benefits including Retirement Pension, Disability Living Allowance, Attendance Allow]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Benefits-for-Older-People.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Basic-Housing-Law.aspx]]></guid>
     <title><![CDATA[An Introduction to Housing Law]]></title>
     <description><![CDATA[This course will give staff the information they need to issue, manage and end occupancy agreements appropriately.

Please note that this course will not take participants through the detailed proc]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Basic-Housing-Law.aspx]]></link>     
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<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Schedule/Scheme-Focussed-Risk-Assessment.aspx]]></guid>
     <title><![CDATA[Scheme Focussed Risk Assessment]]></title>
     <description><![CDATA[This training course is designed to meet the needs of managers and supervisors who are responsible for carrying out risk assessments at a scheme or service level other than the risks posed around indiv]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Schedule/Scheme-Focussed-Risk-Assessment.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Skills-in-Assertiveness.aspx]]></guid>
     <title><![CDATA[Assertiveness: Positive Skills in the Workplace ]]></title>
     <description><![CDATA[This experimental one day course is aimed at people in all working environments who want to improve their relationships and effectiveness. The&nbsp;proper use of assertive behaviour enables people to d]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Skills-in-Assertiveness.aspx]]></link>     
</item>
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     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Managing-Poor-Performance.aspx]]></guid>
     <title><![CDATA[Managing Poor Performance]]></title>
     <description><![CDATA[Managing poor performance is a key skill for supervisory staff but many supervisors feel uncomfortable and unsure about this area of their work. This course will give supervisors an opportunity to acqu]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Managing-Poor-Performance.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Management---Development-of-Volunteers.aspx]]></guid>
     <title><![CDATA[Recruitment, Management & Development of Volunteers]]></title>
     <description><![CDATA[Volunteers can bring huge benefits to an organisation and, with their unique viewpoint, they can often provide valuable insights into the services provided. They also bring a responsibility to the orga]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Management---Development-of-Volunteers.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/2007-Amendments-to-1983-Mental-Health-Ac.aspx]]></guid>
     <title><![CDATA[The Mental Health Act]]></title>
     <description><![CDATA[In 1997 one of the Labour Party&rsquo;s manifesto promises was to reform the Mental Health Act 1983. This process has taken much longer than expected and has generated lots of debate. The 1983 Mental H]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/2007-Amendments-to-1983-Mental-Health-Ac.aspx]]></link>     
</item>
<item>
     <guid isPermaLink="true"><![CDATA[http://www.hlg.org.uk/home/training/Mental-Health---Psychosis---Bipolar-Diso.aspx]]></guid>
     <title><![CDATA[Mental Health - Psychosis & Bipolar Diso]]></title>
     <description><![CDATA[Course Aim
Psychosis is a major mental health condition that goes beyond just schizophrenia. Yet, it is a much misunderstood label which often creates a sense of fear in the public as well as those]]></description>
     <link><![CDATA[http://www.hlg.org.uk/home/training/Mental-Health---Psychosis---Bipolar-Diso.aspx]]></link>     
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<item>
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     <title><![CDATA[Mental Health Awareness ]]></title>
     <description><![CDATA[As many as one in four people will suffer from mental health problems. A few may have to be admitted to hospital, but, increasingly, most will receive treatment in the community. There is still stigma ]]></description>
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     <description><![CDATA[Young people can claim the same benefits as everyone else, but in many situations they face extra rules and restrictions. This course shows that by asking the right questions in the right order, it is ]]></description>
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     <title><![CDATA[Keyworking]]></title>
     <description><![CDATA[Key working is the prevalent model of working with clients. This course will enable staff to examine the aims of key working and consider the knowledge and skills required to successfully carry out the]]></description>
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     <description><![CDATA[All agencies working in the social care sector have striven to successfully engage with clients and to help them make real and sustainable changes in their lives. The non-engagement in services by clie]]></description>
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     <description><![CDATA[Target Group

This workshop is aimed primarily at staff and managers of supported housing and day centres.  It will also prove useful to other workers in &lsquo;frontline positions&rsquo; who ma]]></description>
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     <description><![CDATA[This highly experiential one day workshop is designed to equip workers with a range of practical skills to combat stress and create positive emotional states and wellbeing. Life has a way of sending u]]></description>
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Obsessive compulsive disorder causes anxiety and distress for sufferers and those close to them. It is characterised by fear and int]]></description>
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     <title><![CDATA[Homelessness Legislation]]></title>
     <description><![CDATA[The 1996&nbsp; Housing Act is still the Government&rsquo;s main legislation relating to rights of homeless people, but since it's introduction there has been a major push for Councils to address all h]]></description>
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     <description><![CDATA[Developing and managing partnerships has always been an important part of social care, and with the development of the updated QAF, and national performance indicators the need to develop and maintain]]></description>
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     <description><![CDATA[Securing positive outcomes is the central objective of good supported housing practice. With the advent of formalised outcome frameworks, and an awareness of the need to demonstrate value for money th]]></description>
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     <description><![CDATA[Good performance when working with vulnerable people places very high demands on workers and supervisors alike. Working with challenging service users, under changing legislation and with limited resou]]></description>
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