Managing & Developing Volunteers

Volunteers bring huge benefits to an organisation and, with their unique viewpoint, they can often provide valuable insights into the services provided. They also bring a responsibility to the organisation to manage and develop their skills. There are many practical issues to consider, including the implementation of appropriate policies, procedures and agreements. These issues and the question of how best to recruit and retain the right volunteers, how to support, supervise and train them, are all considered in this practical course. This workshop is suitable for employers, employees, managers, teams, volunteer coordinators and trustees.

Course Content:

• Why involve volunteers in your organisation?
• Benefits and impact of using volunteers
• Recruitment and retention of volunteers
• Support and supervision of volunteers
• Policies and procedures
• Volunteer agreements
• Practical matters, including legislation, benefits, expenses, insurance, volunteers from overseas

Outcomes:

Participants will have gained an insight into the benefits and responsibilities of managing and developing volunteers in their organisation. They will have explored many of the practical issues and different points of view around this valuable opportunity and will have developed creative and positive ways of making the volunteering experience a valuable one for everyone involved.