Developing Excellent Service User Partic
This one day course is grounded in the practicalities of meaningfully involving your clients. It does not propose a right or wrong way of achieving participation. It equips your staff and managers with a rounded understanding of why participation is a core objective in supported housing. It helps them to create a framework in which different approaches to participation can be delivered.
The course will consider the requirements and expectations contained in the Supporting People redrafted QAF standards with particular reference to C1.5 Client Involvement and Empowerment but the course will remain focussed on practical planning, delivery and evaluation.
Aim
To enable participants to initiate, develop and maintain a programme of client participation and empowerment that meets the needs of clients, the organisation and funders.
Objectives
By the end of the course participants will:
• Know the requirements and expectations contained in the Supporting People redrafted QAF standards with particular reference to C1.5 Client Involvement and Empowerment
• Have listed the advantages and reasons for promoting participation in Social Care.
• Have identified participation initiatives have been successful and those which have not.
• Have identified barriers to participation and know a number of ways of overcoming such barriers.
• Have considered the strategic issues necessary to deliver effective participation.
• Have identified a range of problems that are likely to occur and identify the means to overcome them.
• Know a range of innovative good practice approaches from across the UK.
• Know a range of suitable groupwork/facilitation techniques to use with clients.
• Have identified a range of short and medium term goals and written an outline action plan.
This course supports the following Health & Social Care, Level 3, Units
HSC31, HSC33, HSC35, HSC330, HSC332, HSC344, HSC350, HSC382, HSC3111, HSC3116, HSC3119