Data Protection & Confidentiality
Data protection and confidentiality are at the core of good practice in the social care sector. Getting it wrong can have a devastating affect on the service user, the public, a member of staff or the organisation. We are expected to work in complex partnerships with the statutory and non statutory sectors where it must be acknowledge that some partners are ambivalent or unclear about sharing information. This course will give participants an opportunity to explore best practice, to separate the myths from the reality and to handle confidential information to ensure that best outcome for the service user.
For
All staff with the responsibility for collecting, storing or handling confidential information.
Aims
To equip participants with the knowledge and understanding to ensure that their organisation comply with the law and good practice on Data Protection and confidentiality.
Learning Objectives
By the end of the course participants will:
• Understanding the concept of confidentiality and why the concept is so vital in social care organisations
• Understand the Data Protection Act
• Understand the relationship between Data Protection and confidentiality
• Be able to identify the main risk areas within their own practice and within their own organisation
• Know when and how to transfer confidential information to third parties
• Know how to take a proactive response to the handling of information through formal and semi-formal joint working relationships
• Know how to constructively raise areas of concern with other organisations
• Consider a variety of scenarios that commonly arise in the participant’s work.