Involving Users in Shaping Services
Involving Users In Commissioning Local Services - New Joseph Rowntree/Age Concern Report May 2010
This study by Age Concern London brought commissioners and service users together to discuss how service users can be involved in shaping local services.
The project reflected on what's happening at the moment and how user involvement in commissioning could work in practice. It found that:
* The involvement of service users in shaping local services is still in its infancy.
* The definition of 'user involvement' varies from one-off consultations to equal partnerships.
* There are more good practice examples of user involvement in Social Care than in Health.
For a
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