HLG

HLG is a registered charity providing training, information and support services to organisations working with homeless people and others in need of supported housing throughout Nottinghamshire.

Service User Involvement at HLG

HLG’s Involvement Policy
Ways people get involved
More about the Service User Involvement Group and the Sounding Board
Why people get involved

HLG’s involvement Policy

HLG has an Involvement Policy which was developed in 2005 by people who use HLG services and the staff. The policy states that HLG’s involvement aim is:

“A conscious move towards a fairer sharing of power, influence and value among the people who work at HLG and all those who use its services”.

Since 2005 a number of groups and activities have developed which have given people the chance to get more involved. This section of our website looks at all the ways that people could be involved in HLG and how HLG can help and support them to be more involved.

Ways people can get involved

There are a number of ways which people can get involved in HLG

Activities that people can take part in, where they can meet other people, find out about the organisation and hear more about how to become involved. Click here for a full list of activities available at HLG.
Meetings like the service user involvement group where people can express their views and the Sounding Board.
Working Groups or Committees for example working groups to discuss a single issue.
Staff Recruitment Where people can have say in the recruitment of new staff
Training when people can use their experience of receiving services to train and educate staff
Suggestions by making a comment or suggestion about services and putting it in the suggestion box.
Newsletter by writing and article or doing an interview to go in HLG’s service user Newsletter

More about the Service User Involvement Group and the Sounding Board

By attending the Involvement Group or the Sounding Board service users can really influence life at HLG. Involvement meetings happen about every 5 weeks and every third meeting is a Sounding Board Meeting. Sounding Board Members help to develop HLG’s policies and by attending people can give their ideas and feedback to the people who oversee all the work done at HLG. This group of people are called the management committee.

Why people get involved?

There are a number of reasons why people might get involved in HLG:

To get out of the house
To meet other people
To occupy their time
To work somewhere that is supportive
To be heard
To do something that they chose to do
To do an activity
To influence HLG’s services
To have funTo give something back
To gain more confidence.