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HLG is a registered charity providing training, information and support services to organisations working with homeless people and others in need of supported housing throughout Nottinghamshire.

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Home > Training > Maximising your Service User's Income

Maximising your Service User's Income

Essential training for anyone working in tenency support or supported accommodation, this two-day course will help you to identify all of the things that your service users should be claiming to make sure that their weekly income is at its highest possible level. The course is based around practical solutions, looking at common problems and the best ways of dealing with them.

The course deals with claims by all people who are aged under 60 and not in full-time work including:
  • People who are ill or disabled
  • Pregnant women, new mothers and their partners
  • Lone parents
  • Carers
  • Jobseekers
  • Students
  • Young people
Over the two days the course covers
Flat-Rate Benefits:
  • Disability Living Allowance - an overview
  • Flat Rate Benefits for people who are ill or disabled and their carers
  • Flat Rate Benefits and pregnancy
  • Flat Rate Benefits and job seeking
  • Other Flat Rate Benefits
Top-Up Benefits: Income Related ESA, Income Support & Income Based JSA:
  • How the top-up means test works 
  • Who claims which benefit?
  • How the Jobcentre works out the top-up benefits
  • How top-up benefits 'passport' you to other things
Child Tax Credit - For parents who are not working 
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