Making the Most of Supervision
Good performance when working with vulnerable people places very high demands on workers and supervisors alike. Working with challenging service users, under changing legislation and with limited resources, all combine to threaten workers’ personal effectiveness. Good supervision is essential to maintaining good service provision.
This two-day course is suitable for those
contemplating or already in supervisory roles in a variety of settings including, supported housing, drug and alcohol work, mental health care, and youth and community work. It aims to equip line managers and supervisors with the skills they need to support and develop their staff in regular formal supervision.
Objectives:
By the end of the course participants will:
• Be able to list the reasons for and the advantages of regular supervision.
• Have practised key communication skills.
• Have considered strategies to deal effectively and confidently with difficult supervision sessions.
• Have examined supervision as a cyclical learning process.
• Have considered supervision within the context of anti-discriminatory practise.
• Understand the importance of confidentiality.
• Have considered a range of supervision methods.
• Have applied their learning within a practise session.
• Have developed and action plan.
This course supports the “knowledge” component of the following L3 Units:
LMCA1.1, LMC1.2, LMC1.4, E1.1