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How many times have you been at a difficult meeting where the same old ground is being covered, personal agenda’s are taking over, power struggles are evident, voices are not being heard, individual expectations are unrealistic and consensus seems a distant dream? Yet meetings are still essential in order for people to come together, explore ideas, plan and communicate information, and make informed decisions.

If you are running a meeting good facilitation skills will help you to cut through time-wasting and other unwanted distractions to enable the group to function effectively and make high-quality decisions in order to make real and lasting progress. Meetings that are successfully facilitated, get things done and involve, support and empower the participants even when there are different views.

Aim

This one-day course is highly participative and designed to help delegates achieve a practical understanding of the process and skills required to facilitate group situations. It is designed for people wishing to develop their ability for managing group dynamics and being able to move complex situations forward as they occur.

It is suitable for anyone with responsibility for managing any type of group, workshop or meeting and is particularly relevant in times of change.

Course content includes:

• Developing clear ground-rules
• Identifying and managing different expectations
• Identifying decision making processes
• How to recognise and manage different group dynamics
• The importance of communicating clearly, confidently and assertively

·        Practising handling difficult situations such as one person dominating 

• Achieving consensus